Data Collection Practices

We gather and manage various types of personal information, including:

2. Our Use of Your Data

How we utilize your personal information:

  • Service Provision in Penrith:
    • We handle your vehicle rental bookings and agreements with care. This includes verifying your identity and confirming that you meet our rental criteria. We assist with the collection and return of vehicles, as well as processing payments, deposits, and any applicable charges. Our goal is to ensure a smooth rental experience.
  • Customer Communication in Penrith (Contractual Necessity):
    • We send booking confirmations, updates, and essential rental details. We address your inquiries and offer customer support. We inform you of any changes to our services or policies.
  • Marketing Consent and Legitimate Interest in Penrith:
    • We may send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. Opt-out options are available at any time.
  • Service Enhancement for Customer Benefit:
    • Evaluating website interactions to refine user experience and improve functionality. Conducting research to upgrade our vehicle fleet and services.
  • Compliance with Local Laws and Regulations:
    • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Exchange

Sharing Your Information

  • Local Service Partners: We collaborate with third-party companies, including payment processors and IT support, to deliver our services. These partners are required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We take significant steps to safeguard your personal information from unauthorized access, modification, disclosure, or loss. Our measures include encryption, strict access controls, secure server configurations, and routine security evaluations. However, it's important to acknowledge that no method of internet transmission or electronic storage can guarantee complete security.

Data Retention Policy

We keep your personal information only for the time needed to achieve the objectives for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration for which we retain information may differ based on the nature of the data and the specific context in which it is processed.

6. Your Rights in Penrith

Your rights under Penrith's data protection regulations

  • Access to Your Information: Obtain a copy of your personal information on file.

For inquiries regarding your rights, please reach out using the details below.

Cookies and Tracking Practices

Our website employs cookies and similar technologies to improve your browsing experience, monitor site traffic, and tailor content to your needs. You have the ability to adjust your cookie preferences through your browser settings at any time. This allows you to control how we collect and use your data while visiting our site.

Policy Revisions

This Privacy Policy may be revised from time to time to align with changes in our operations or legal obligations. Any updates will be reflected on this page, along with a new "Last Updated" date. We recommend checking this policy periodically to stay informed about our privacy practices.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out to us:

Penrith Car Hire Services
Skirsgill Road, Penrith, CA11, Cumbria, United Kingdom
Contact Number:: 443332100115